Industry Reports

Treillage Network Strategies currently offers two industry reports - Field Service Automation for Small and Medium Sized Businesses and Managed Services - an Industry Snapshot.  Both reports are available in both Kindle and Print editions on Amazon.com, priced at $25.

Field Service Automation for Small and Medium Sized Businesses

Our report on Field Service Automation for Small and Medium Sized Businesses is a comprehensive look at both cloud and premised based solutions.  It includes:

Significant facts and recommendations

A look at field service automation solutions

The benefits of Field Service Automation solutions for small and medium sized businesses

A look at the components of a Field Service Automation solution - service call and work order management, mobile OS support, dispatch and scheduling, GPS vehicle mapping and tracking, proposals and job costs, asset management, inventory control, purchase requisitions, service agreements, Customer Relationship Management (CRM), invoices, time sheets, reports and dashboards, administration, application integration, implementation, support, training, and upgrades

Cloud and premise based solutions and the benefits of each

A short list of select cloud and premised based solution vendors

A comprehensive list of Field Service Automation vendors

A template for a Field Service Automation Request for Proposal (RFP)

The report is priced at $25 and is available at amazon.com in both Kindle and print editions.

Click Field Service Automation for Small and Medium Sized Businesses - Kindle Edition or

Field Service Automation for Small and Medium Sized Businesses - Print Edition

Managed Services Industry Snapshot

Our Managed Services Industry Snapshot report covers much of the information companies need to choose a managed service and managed service provider.  The report covers:

Significant facts and recommendations regarding managed services and managed service providers

A definition of what managed services are and the benefits they provide for companies that use them

An overview of managed service offerings that includes:  managed network services (transmission, router, VPN, MPLS), managed security (firewall, security monitoring, secure email, vulnerability scanning, wireless intrusion detection, intrusion detection and prevention, email virus and spam protection), wireless backhaul (for service providers and for remote locations), hosted or managed VoIP including SIP trunking, hosted or managed unified communications, mobile device management, content delivery and application acceleration services, load balancing services, DNS and DHCP services, hosting, email, software as a service (cloud), online storage, disaster recovery, and hosted/managed video (video conferencing - both web and Telepresence, and remote security monitoring)

An overview of professional services offered by managed service providers including:  network audit and assessment, network design, implementation services, equipment sparing, hardware or software maintenance, project management, reporting and performance management, on-going network assessments, asset management, upgrade and change management, and staff augmentation

How managed services are delivered, including systems and processes

Service Level Agreements (SLAs)

An overview of twenty-three managed service providers

Our choices for managed service providers by service and by market segment

The report is priced at $25 and is available at amazon.com in both Kindle and print editions. 

Click Managed Services Industry Snapshot 2013 - Kindle Edition or

Managed Services Industry Snapshot 2013 - Print Edition

Racks and Enclosures

Our Racks and Enclosures report covers much of the information companies need to choose a server/network rack or industrial enclosure provider.  The report covers:

Significant facts and recommendations regarding server/network racks and industrial enclosures

A brief "glossary of terms" used in regard to server/network racks and industrial enclosures

An overview of rack and enclosure types and some things to look for in those products including:  4 post racks, 2 post or relay racks, wall mount racks, "standard" enclosures, co-location enclosures, enclosures designed for side-vented switches and other equipment, air conditioned enclosures, NEMA 12 enclosures, acoustic enclosures, wall mount enclosures, mobile and furniture enclosures, travel and shipping enclosures, specialty (industrial) enclosures, custom enclosures

An overview of twenty-eight vendors

Our choices for the best suppliers based on product type and market segment

The report is priced at $25 and is available at amazon.com in both Kindle and print editions. 

Click Racks and Enclosures - Kindle Edition or

Racks and Enclosures - Print Edition